1 Prices:

Both the prices shown on our website and any service associated with shipping, at the time of the creation of order, you will include the taxes levied on it, serving the law currently in force in the Spanish territory.



Different payment methods (see paragraph made ​​for this purpose) are currently supported. Throughout the life of the platform will be included new payment methods, based on the safety and cost to bring these to our users.




3.1 Cost:

The cost of shipping, following the selected vendor, will be reflected in your order.

Throughout the life of this platform we will incorporate new suppliers, in order to make our customers who choose the provider based on cost and guarantees.


3.2 Agency:

Currently ships to transport emergency agency.

Throughout the life of this platform we will incorporate new suppliers, in order to make our customers who choose the provider based on cost and guarantees.


3.3 Delivery:

The usual delivery time is between 3 and 5 working days. In the event of any incident or anticipated delay in shipment, due to lack of stock, local holidays, etc. preavisado the customer will be the same, in order that, being informed, to exercise its right to cancel the shipment, without detriment to the same.


3.4 Destination:

3.4.1 We currently ship to all towns in the peninsula.

3.4.2 International: No international shipments carry an automatically regulated manner. If you are interested in making a purchase contact pedidos@elzalandro.es and will make you a custom quote.


3.5 Trouble in delivery:

3.5.1 Never accept an open package, bored, flattened, poorly sealed, etc. Rehúselo and contact us immediately by emailing pedidos@elzalandro.es, to make the necessary arrangements with the transportation agency and we will send a new urgency.

3.5.2 To keep it even presenting any anomalies such as those cited in the previous paragraph, it MUST reflect the impact on the delivery of the carrier transport remains. If within the package is damaged or missing any one product, has 24 hours to notify the incident. In that case do not keep original packaging, taking pictures of the state of it and give details of the incident in writing attaching pictures to email pedidos@elzalandro.es.



The invoice will be sent along with the package.




5.1 According to the Law of Retail Trade, you can exercise the right of withdrawal on the purchase within 7 working days from the delivery.

Only returns of items that have not been opened / used will be accepted. We reserve the right to check the item unfit consider returning the money as mentioned above.

Once we receive the returned product and let's check the correct state of the same, we will reintegrarte the invoice value in case you have already made payment. The customer shall bear the cost of returning the goods.

In the event that there has been a mistake by the online store, the customer is entitled to request that you forward the product at no additional cost to you or that you restore the full amount of the purchase included in the shipping shipping costs, once the product has been returned to our facilities and the incidence has been found.

5.2 If you have paid by bank transfer or COD can you make a bank transfer to the account number you specify.

5.3 The process will be the same in the event that you made an error during checkout.

5.4 If the product received is defective in workmanship and you notify us within the first 7 days you can choose from so we replace a new one or return the product. If you choose to return the product you must not send it by your transit agency, let us know at the email account and send pedidos@elzalandro.es our agency to pick you up, once you receive them and check its condition we will refund full amount of the invoice, shipping included.


When an order is placed, it is associated with an IP address, which can be used to take legal action if you have made a false order or under a false identity with destructive intentions and / or without intent to pay or collect your order placed , in order to prevent such fraudulent orders.



7.1 General:

Use of this website and / or registering as a user implies acceptance of these terms.

All elements of this website, including its limitations, its design and its contents are protected by the laws of Intellectual Property, Industrial Property and international treaties relating to copyright.

7.2 Use of Your Content:

Unless explicitly authorized by www.elzalandro.com, you may not reproduce, transmit or otherwise exploit the content of this website in any way.

7.3 Responsibilities:

7.3.1 Although www.elzalandro.com makes every effort to ensure the precision and accuracy in the content of this site, it may contain errors or inaccuracies.

7.3.2 Under no circumstances www.elzalandro.com will be held responsible for any loss or damage of any kind arising out of or relating to the use of this website.

7.3.3 www.elzalandro.com should indemnify against any damage or injury resulting from your breach of these Terms or use of the contents of this website without permission.

7.4 Severability:

  If any provision of these conditions is missing or pass to be invalid or become unenforceable under applicable law, such provision would have no effect, but only to the extent that very lack of validity, and does not affect any other provision of present conditions.

7.5 Amendments:

  www.elzalandro.com reserves the right to change the content of this website at any time without notice.


In accordance with the provisions of Organic Law 15/1999 of 13 December on the Protection of Personal Data, ELZALANDRO.COM informs you that the personal data collected will be stored in a data file owned by ELZALANDRO.COM and will be treated with an administrative purpose and, if necessary, to send commercial information about products or services and there is no treatment other than for the purpose described. The data included in this file will be, accurate and current.
www.elzalandro.com uses cookies when a user accesses order forms. These cookies associated only an anonymous user and your computer to process information, without providing any reference that may arise to any personal data. If there is a use of cookies you can derive some personal data, the user will be properly informed in accordance with the Organic Law 15/1999 of 13 December on the Protection of Personal Data.
In your case, if you do not want such data to be processed, you can send an email to pedidos@elzalandro.es noting that situation or sending a letter along with a copy of your ID to the Zalandro registered office at Avenida del Jarama S/N. C.P 18820 - Puebla de Don Fadrique (Granada). This implicitly involve the floor as well as client and contracted services.
In cases in which ELZALANDRO.COM expected to surrender their personal information to others, obtain prior express consent of the user to perform such assignments informing the corresponding electronic application forms or other analogous or similar mechanism to intended use data transferred, as well as the identity and type of activity of the transferee will be used.
In your case, you may exercise your rights of access, rectification, cancellation and opposition by contacting ELZALANDRO.COM pedidos@elzalandro.es email or by writing to the above address.
ELZALANDRO.COM guarantees that the files containing personal data, comply with all security measures established in the security document that the company has developed and also ensures that access to the file of personal data by unauthorized third parties is will avoid complying with safety standards than current technology allows.